24/7 Accountability and Safety
Elevator code requires that all elevator telephones be monitored by a live person 24 hours a day, 7 days a week, 365 days a year, with the capability of identifying the caller’s location. Many State Elevator Inspectors test the telephones routinely as wells as annually. The most common test is to push the elevator telephone call button to observe how the call is handled. If the person answering the call does not properly identify the location of the elevator, the inspector will fail the unit and it will require a re-inspection. The cost of elevator re-inspections vary from state to state, however, the typical re-inspection fee is $350.00 to $1,000.00. It is very important to make sure that your phones are being answered properly.
EASTERN ELEVATOR CO.
Toll Free: 1-800-333-2732
Phone: 703-396-4949 or 757-852-2732
WHAT OUR CLIENTS HAVE TO SAY
Just a brief note to thank you and your staff. We LOVE our new elevator! We thought we would use it primarily to get Bill’s Mom and her wheelchair/walker into & around the house, but have found we’re using it on a daily basis just to avoid the stairs. In our very tall house (even though we are quite capable of using the stairs) it’s just so much more convenient and it’s already hard to imagine the house without the elevator! Please pass along our “thanks” to your folks who worked with us on the design and actual installation. They were ALL extremely courteous, knowledgeable, helpful and just nice folks. Despite the many construction delays on our part, that pushed the project out longer than anticipated, your folks were great throughout the process. You all made this a very positive experience for us.
- Bill and Barb Houdershell
Eastern Elevators Co. installed our home elevator in Early 2015. During installation and on routine service calls since that time, Eastern Elevator’s technicians and staff have displayed an outstanding level of professionalism and a strong sense of customer service. At the office, Ray and Erin have been great, responding promptly to any inquiry or service request. When service has been needed, the field technical team, including Cody, Ryan, and Shawn, are knowledgeable, professional, and a pleasure to work with. The bottom line: customers can rely on the Eastern Elevator team to install a reliable product and to keep it operating efficiently.
- Tim and Mari Ryan
First I am so sorry I cannot remember the name of the young lady who assisted myself and my nephew in selecting a scooter for my use. She was so well prepared with information to answer our questions, if we asked something she did not have the answer she immediately called Pride and got the answers we needed. We found her to be interested in our needs not in just selling us something. We found the scooter at cheaper price but I wanted to support our local business and she made the decision even easier with her great personality and very caring manner. I have and will continue up to tell people about your Pride Scooter sales and your outstanding sales person.
- Sharon McIlwee
Customer Service, Other, Quality, Thoroughness
Shawn is a great talent. Smart, persistent and an effective communicator. We greatly appreciate his expertise and enjoy his company.
- Rick Buckley
Customer Service, Quality, Thoroughness
We appreciate the great work done by Cody to get our wheelchair lift running again
- Patrick and Kathrine Andrus
What an incredible showroom!! The staff here is wonderful and friendly. And the Elevator Mechanics are so knowledgeable. My parents are stopping in just to see the working elevators for the home they are having built in VA. Super excited.
- Tricia J.